HiRail suspension, Repair & Railway Accounts · Winnipeg, Manitoba

HiRail vehicle and account guide

A clear answer before the unit arrives.

HiRail pickups, larger working units and railway support vehicles have different acceptance rules. Start with the operator, then the vehicle and the work.

Three white Ford pickup trucks with CN markings parked outside the blue workshop.
A quick fit check

Who operates the vehicle?

Choose the account type and vehicle category to see the starting point.

Your account and vehicle result will appear here. The full acceptance guide is below.

Accepted categoryConfirm account and workOutside our acceptance
Accepted category

HiRail pickups and chassis cabs

Ford F250 through F550 · Ram 5500 size maximum

White HiRail crew cab pickup with an enclosed canopy and front rail wheels beside the workshop.

Who we accept

All listed HiRail customer groups, including rental providers, upfitters, dealerships and service facilities.

Service scope

Vehicle category accepted. Confirm the repair or installation before booking.

Confirm account and work

Larger HiRail trucks

Ford F650 · Ford F750 · International DuraStar 4300

White medium duty HiRail service truck with a red utility body and crane in the workshop.

Who we accept

Direct railway, municipal, public transit, utility and vegetation operator accounts.

Service scope

Selected vehicle work after the configuration, dimensions and requested service are confirmed. Heavy vocational HiRail units follow the separate suspension category below.

Outside this category

Rental, upfitter, dealership and service sublet work above F550 or Ram 5500 size.

Confirm account and work

Heavy vocational HiRail trucks

Kenworth HiRail material trucks · HiRail dump trucks · Brandt R4 power units

Front quarter view of a white Kenworth HiRail truck with a flatbed crane and lowered front rail wheels.

Who we accept

Direct railway, municipal, public transit, utility and vegetation operator accounts.

Service scope

Leaf spring and suspension work only. Confirm the unit dimensions, spring arrangement and required work before booking.

Outside this category

Other repairs on these heavy HiRail units. Rental, upfitter, dealership and service sublet work is also outside this category.

Heavy HiRail spring and suspension work
Confirm account and work

Railway service and equipment trailers

Enclosed tool, generator and maintenance support trailers

Who we accept

Direct Class 1, regional and short line railway accounts.

Service scope

Repair and maintenance after the trailer specifications and required work are reviewed.

Outside this category

Trailers booked outside a direct railway operating company account.

Confirm account and work

Railway company road vehicles

Staff vehicles · Management vehicles · Special service vehicles

White SUV parked beside a HiRail pickup in the workshop yard in warm evening light.

Who we accept

Direct Class 1, regional and short line railway accounts.

Service scope

Regular service, diagnostics and approved major repairs. Alignment and light vehicle inspection have separate limits.

Outside this category

General public and trade road vehicle work outside a direct railway operating company account.

Service limits still apply

Vehicle acceptance is the first step.

F250

Road wheel alignment maximum

Alignment is available for eligible vehicles through Ford F250 size, subject to configuration and equipment fit. It does not include railgear alignment.

Light vehicles

Railway account safety inspections

Manitoba light vehicle safety inspections for eligible railway company cars, SUVs, vans and light trucks. Truck GVWR must be below 4,500 kg. Confirm eligibility and approved station scope before booking.

Specialists

Hydraulics and railgear

Hydraulic service, railgear installation, certified railgear inspections, calibration and track alignment are handled by specialist providers.

Our two preferred providers
Start with the unit

Have a unit that needs a closer look?

Call with its model, dimensions, account type and required work. We will confirm the fit before you arrange the visit.